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Accessibility and Inclusivity

Inclusive Language

  • Use people-first or identity-respecting language (“people with disabilities,” “residents who speak Spanish as their first language,” “older adults,” “remote-first employees”).

  • Avoid assumptions about family structure, gender, religion, or income; describe situations concretely (e.g., “people working non-traditional hours,” “families on fixed incomes”).

  • Name systems, not “vulnerable people,” when possible (e.g., “barriers in transportation and language access,” not “vulnerable populations”).

  • When discussing race, ethnicity, or other identities, use the terms groups use for themselves and be specific when relevant to the research (e.g., “first-generation college students,” “Burmese residents,” “Haitian community members”).

Readability

  • Aim for “clear, concise, simple” language that an engaged lay reader can understand.

  • Prefer short to medium sentences; vary length to keep rhythm, but avoid long, multi-clause sentences where a period would help.

  • Use concrete verbs and nouns instead of abstract ones (e.g., “People wait for others to start something” instead of “A lack of initiative is present”).

  • Explain any necessary jargon the first time it appears, then use the shorter term.

  • Use “In short” sections and callouts to re-state complex ideas in everyday language.