Accessibility and Inclusivity
Inclusive Language
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Use people-first or identity-respecting language (“people with disabilities,” “residents who speak Spanish as their first language,” “older adults,” “remote-first employees”).
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Avoid assumptions about family structure, gender, religion, or income; describe situations concretely (e.g., “people working non-traditional hours,” “families on fixed incomes”).
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Name systems, not “vulnerable people,” when possible (e.g., “barriers in transportation and language access,” not “vulnerable populations”).
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When discussing race, ethnicity, or other identities, use the terms groups use for themselves and be specific when relevant to the research (e.g., “first-generation college students,” “Burmese residents,” “Haitian community members”).
Readability
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Aim for “clear, concise, simple” language that an engaged lay reader can understand.
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Prefer short to medium sentences; vary length to keep rhythm, but avoid long, multi-clause sentences where a period would help.
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Use concrete verbs and nouns instead of abstract ones (e.g., “People wait for others to start something” instead of “A lack of initiative is present”).
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Explain any necessary jargon the first time it appears, then use the shorter term.
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Use “In short” sections and callouts to re-state complex ideas in everyday language.
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