Sales to Project Team Handoff meeting
Purpose
This meeting convenes client leaders + decision-makers with the DORIS Ops team to better understand their needs
The Sales to Sales-to-Project Team Handoff meeting ismarks the official start offor ops—sales delivers the client/scope brief, and the team aligns on timing, owners, and first actions to ensure a DORISclean project for the Ops team. In this meeting, the person who sold the project will give information about the client and proposal to the Ops team.
start.
Responsible Party
Sales Lead and Operations Manager
Interdependencies
TheBefore scheduling: Sales Leadshould have engaged withvets the client andvettedconfirmstheir fit for a project before scheduling.fit.- Timing: This
meetinghandoff happens near the end of the sales process. - Prep: Once it's on the
meetingcalendar,isOpsscheduled,readies theOpsfollowing:Team- Project
prepare to conduct the meeting.Charter TheSlack Channel- Project
CharterfoldersshouldinbeGooglecreateddrivebeforeandthisBox - Project
occurs.in Toggl
canmeeting - Project
Directions
- The
Sales Lead meets with the VP of Operations to identify who on theOpsTeamManageriswillavailablesendtoafacilitatecalendarthe Alignment Meeting.invite. TheSalesLeadwillcommunicateskick off with the clienttostory,findfollowedabytimeprojectwhenscope, high-level timing, and next steps.- Throughout the
client leaders and DORIS representatives are available.Duration: 90 minutesLocation: In-person at the client site is preferredAttendees: Client leadership team including final decision-maker, DORIS Sales Lead, DORIS Ops Rep (to facilitate)
The Sales Lead invites all attendees to the meeting or asks the client to invite both DORIS attendees to the meeting.The Sales Lead updatesmeeting, the Ops Manageronceupdates themeetingCharteriswithconfirmed
decisions and key details.
Resources
Pre-saleProject AlignmentCharter Meeting Analysis ToolTemplate