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Sales to Project Team Handoff meeting

Purpose

The Sales-to-Project Team Handoff marks the start for ops—sales delivers the client/scope brief, and the team aligns on timing, owners, and first actions to ensure a clean start.

Responsible Party

 Sales Lead and Operations Manager

Interdependencies

  • Before scheduling: Sales Lead vets the client and confirms fit.
  • Timing: This handoff happens near the end of the sales process.
  • Prep: Once it's on the calendar, Ops readies the following:
    • Project Charter
    • Slack Channel
    • Project folders in Google drive and Box
    • Project in Toggl
Directions
  1. The Ops Manager will send a calendar invite.
  2. Sales will kick off with the client story, followed by project scope, high-level timing, and next steps.
  3. Throughout the meeting, the Ops Manager updates the Charter with decisions and key details.
Resources

Project Charter Template