Hire contract RAs (as needed)
Purpose
At DORIS, our standard practice is to recruit contract research assistants (RAs) to conduct usability studies. Ideally, we prioritize sourcing RAs from our contractor pool. However, in cases where this isn't feasible, we engage local temp agencies.
Responsible Party
Ops Manager
Interdependencies
The number of pointpoints in Vantage Space havehas been confirmed.
Directions
First, contact our contractor pool with all the study details, including timing, client location, payment, and expenses. If we are unable to fill the necessary slots from our contractor pool, proceed with hiring temporary staff according to the instructions listed below.
When hiring temporary staff, it's paramount to select individuals who are committed to daily attendance, physically capable of performing the job, and capable of upholding DORIS's professional standards.
Here are some best practices:practices if we are using temps:
- Ensure a surplus of 2-3 additional temps during the training phase to account for potential dropouts.
- Conduct interviews with each
temptemporary candidateforto assess their suitability. We need to have peoplethatwho canbe atattend every scheduled tour,willbe unobtrusive but able to answer any questions asked on site, and will not be overwhelmed by using mobile apps. - Clearly communicate to the agency our need for high-quality candidates. Our studies have strict time limitations, and any absence significantly impacts our data
collection significantly.collection. The agency must understand that missed tours due to absences cannot be made up the following day. - In
casethe event of data collection issues at a locationleadingthattonecessitate a study extension, consider utilizing staff from HQ tomaintainensure reliable data collection.
Resources
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