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Prioritization Matrix

Methods

Purpose A prioritization matrix is a structured decision-making tool for comparing a set of options. The matrix helps teams focus their discussion, achieve consensus on priorities, and determine which actions, projects, or ideas should be addressed first to a...

Ranking

Methods

Purpose Individual and group ranking is a decision-making and prioritization method in which participants order a list of options according to their preferences, importance, or relevance. This method is commonly used in research, workshops, and team settings ...

Grammar, Punctuation, and Mechanics

Writing Guide

Use the Chicago Manual of Style (CMOS) as the primary reference for grammar and punctuation questions. Specific Rules Oxford comma: Use the Oxford comma in all lists of three or more items to avoid ambiguity.​ Exclamation points: Use sparingly, idea...

Terminology

Writing Guide

Word List / Glossary Always try to align language with how the client speaks about their people.  "People", "employees," "residents," not "users" “Participant” for people in the research, not “subject” or “respondent,” unless differentiating intervi...

Formatting and Structure

Writing Guide

Headings and Lists Use a clear heading hierarchy Keep headings short, specific, and concrete; favor phrases that signal the main idea (“Safety First,” “Comfort and Joy,” “A Place at the Table”). Use bulleted lists for non-sequential items and nu...

Accessibility and Inclusivity

Writing Guide

Inclusive Language Use people-first or identity-respecting language (“people with disabilities,” “residents who speak Spanish as their first language,” “older adults,” “remote-first employees”). Avoid assumptions about family structure, gender, relig...

Brand Foundation

The DORIS Brand

Our Why (Purpose) To be the voice of the people who matter, so the people most affected by decisions shape what comes next. Mission Helping the doers do better for those they lead.  Business statement DORIS is in the business of Human Ecology, studying ho...

Audience

The DORIS Brand

Primary segments DORIS serves mid‑ to large‑scale, mission‑driven organizations navigating complex people decisions. By sector and size Public sector: city and county governments, state and select federal agencies, transit authorities (airports, bus, mu...

Voice and Tone

The DORIS Brand

Voice We speak in clear, everyday language that starts with people—leaders, employees, and communities—and the real futures they are trying to create together. We turn messy, misaligned priorities into shared language, sharp insights, and practical next steps...

Review the interview/survey protocol document for ease of use

3 :: Challenge Seeking

Purpose To ensure the interview and survey questions are conversational and easily understood by interviewers and participants. Responsible Party Project Lead Interdependencies The protocols have been written and gate-checked by designated parties.  Dire...