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4 :: Challenge Defining

Assessment

Data Prep Prepare Interview Data Prepare Survey Data  Data Analysis  Google Sheets analysis (Qual)  MAXQDA Analysis (Qual)  Excel Survey Analysis (Quant)  Create Initial Insight Document  Conduct individual synthesis  Group Synthesis  ...

5 :: Solution Seeking

Assessment

Confirm Logistics for Solutioning Workshop  Send Solutioning Session Sign Up Comm Send Solutioning Session Sign Up Reminder Comm Prepare Tools + Supplies for Solutioning Session Facilitate Solutioning Sessions  Facilitate Onsite Solutioning Session F...

6 :: Solution Defining

Assessment

Conduct Solution Analysis Strategy Meeting Prepare session data Execute Qualitative Analysis Conduct individual synthesis  Conduct Group Synthesis Meeting Create/use Insight Report outline started after challenge seeking Write Solutioning Content  Rev...

7 :: Project Conclusion

Assessment

Conduct Project-to-Sales Handoff Send final Thank you comm Clean out and archive Box + Drive folders Add Project Data to Data Warehouse Prep for Post-Project reflection meeting with DORIS team Schedule Quarterly Post-Project reflection meeting with DOR...

Editing Interview Content

3 :: Challenge Seeking Interviews

Purpose To ensure the interview is error-free and the display logic works correctly (if applicable)  Responsible Party Data Analyst and Project Strategist Interdependencies The interview has been programmed into Qualtrics.  Directions The standard...

Create interview links + add to the Participant List

3 :: Challenge Seeking Interviews

Purpose Create a personalized link for each participant so their variables are embedded in the survey, making it look more personal for the participant and so we do not have to enter variables on the backend during data analysis.  Responsible Party Ops Mana...

Ops Manager
Research Associate

Send Project Launch Comm content to client liaison

1:: Project Launch

Navigate to the Project Launch Comm for the SOP and template language. 

Send Interview Sign Up Reminder (repeat as needed)

3 :: Challenge Seeking Interviews

Purpose Remind stakeholders to sign up for interviews. Responsible Party Research Associate, Data Analyst, Ops Manager  Interdependencies 1st: Interviews started two days ago, and not everyone signed up.   2nd: Two days before final interview date if p...

Data Analyst

Send Usability Announcement Comm

3 :: Challenge Seeking Usability

Purpose Let employees know why someone is walking around their workspace.  Responsible Party Data Analyst Interdependencies It's the Tuesday before Usability starts. RAs have been hired, and the Usability Schedule has been set.  Directions The Data An...

Data Analyst
Ops Manager

Send Usability Announcement Reminder Comm

3 :: Challenge Seeking Usability

Purpose Remind people there will be RAs walking through the building.  Responsible Party Data Analyst  Interdependencies It's the Thursday in the first week of Usability.   Directions The Data Analyst uses the template email language and updates with ...

Data Analyst
Ops Manager

Send Solution Session Sign Up Reminder (repeat as needed)

5 :: Solution Seeking

Purpose Remind participants to sign up for a Solutioning Session Responsible Party Data Analyst Interdependencies 1st: The initial comm went out a week ago, and not everyone has signed up2nd: There are only a handful of people signed up for the remaining ...

Data Analyst
Ops Manager

Create Interviewer Packet

3 :: Challenge Seeking Surveys

Purpose Put all the info interviewers need in one place.  Responsible Party Data Analyst Interdependencies The Calendly, interview, survey, and meeting links (either Zoom or Teams) have been created.  Directions In 3 - Challenge Seeking, create new su...

Data Analyst
Research Associate

Determine if Interviewers will be contractors or internal

3 :: Challenge Seeking Interviews

Purpose Decide who will be doing the interviews + inform them.   Responsible Party Ops Manager Interdependencies Interview logistics have been confirmed with client liaison Directions Check Projected Ops Project hours in Ops Logistics (bottom of c...

01 - 05 Launch Comm covers KO through usability annoucement

Participant Communications Communication Content Templates

Template Language  Subject: Upcoming workplace research with DORIS  To: Everyone  From: Client  Hello, We’re excited to announce a collaboration with DORIS, a human ecology research firm, to explore how we can create a hybrid work environment that feels w...

Expense Report

Time Tracking + Money Stuff

Purpose Sentence/phrase explaining why we do this task Example:Convene client leaders + decision-makers with the DORIS team to better understand their needs Responsible Party Who does the task?Example: Sales Lead Interdependencies What has to happen befor...

Admin Orientation

Onboarding Day One

Purpose Get new hire(s) started on admin procedures.  Responsible Party Ops Manager Interdependencies Pre-boarding has been completed.  Directions Ops Manager will hold a 30 minute meeting, using the Admin Orientation Agenda with new hire(s).   Giv...

Welcome and Tour

Onboarding Day One

Purpose Get the new hire situated in the office. Responsible Party Office Manager Interdependencies N/A Directions Greet the new hire Show them to their workstation Answer any immediate questions Explain each space, snack situation G...

Team Introductions

Onboarding Day One

Purpose Make the new hire feel welcome. Responsible Party Office Manager Interdependencies N/A Directions Example: Introduce anyone in the office Set aside time in Standup for NH to introduce themselves Who’s who and what they do Resources Te...

First Supervisor 1:1 Agenda

Onboarding Day One

Purpose Ensure the new hire understands role and organization expectations. Responsible Party Operations Manager Interdependencies After welcome tour and team introductions Directions Example: Ops Manager conducts 1:1 meeting.   Ops Manager answers ...

New Hire Paperwork

Onboarding Day One

Purpose Setup Worksmart (HR website).  Responsible Party President and/or VP of Ops Interdependencies Office Manager has scheduled the meeting.  Directions Complete new hire paperwork in Worksmart Submit ACH Form (for direct deposit