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Purpose To boost participant numbers.  Responsible Party Data Analyst Interdependencies The survey has been launched for 3 days and we do not have a 100% completion rate.  Directions  Survey going to Participant List Send a reminder email via Mailmer...

Purpose Closing the survey disallows people to submit responses after the end date.  Responsible Party Research Associate Interdependencies The survey dates have passed.  Directions Navigate to/click on "Distributions" on the top menu bar. In the ...

Purpose Prepares the data for analysis Responsible Party Data Analyst Interdependencies The survey window has ended and responses have been paused.  Directions Download interview data from Qualtrics and Save As, adding "RAWDATA" to the file name. ...

Purpose The Operations Manager confirms the interview dates with the liaison and creates the interview schedule.  Responsible Party Operations Manager Interdependencies The leadership alignment meeting has occurred Directions Typically, interviews tak...

Purpose The Operations Manager engages with the project liaison to understand the organization's preferences and limitations for conducting interviews.  Responsible Party Operations Manager Interdependencies These conversations often begin in the sales ...

Purpose To ensure the participant sign-up method is compatible with the organization's firewalls and policies.  Responsible Party Operations Manager Interdependencies The interview schedule has been confirmed by liaison and operations manager. Direct...

Purpose To collect qualitative and quantitative data. Virtual interviews are the standard method at DORIS. These interviews should take up to 30 minutes and are scheduled back to back. A typical shift could have up to 10 interviews with two scheduled breaks b...

Purpose Responsible Party Whoever is assigned to conduct in-person interviews + contract interviewers Interdependencies Interview dates have been scheduled and confirmed + participants have signed up for a slot.  Example: The Sales Lead should have e...

Purpose The purpose of the interview debrief is to glean as much knowledge as possible from the interviewers with first-hand experience and knowledge. Responsible Party Everyone who conducted interviews for a given project  Interdependencies Interviews ...

Purpose To thank participants and inform them know when / where solutions sessions will take place and can sign up.  Responsible Party Research Associate Interdependencies Data collection has concluded and Solutioning Sessions have concluded.  Directions...

Purpose To ensure we have all the floorplans (FPs) needed to set up Vantage Space and they have adequate details (such as workplaces) in them.  Responsible Party Data Analyst Interdependencies The buildings/floors being studied have been confirmed + we ha...

Purpose We use Vantage Space to collect usability study data. By uploading floor plans, we can assign departments, space types, and capacities to each studied workspace. RAs are assigned spaces so they know which spaces they are studying and simply have to fi...

Purpose Ensure the points in Vantage Space accurately reflect the office layout and departmental/job level assignments.  Responsible Party Ops Manager Interdependencies Floorplans have been uploaded into Vantage Space + data points have been created  Dir...

Purpose Updates from the walk-through are changed in Vantage Space so the points are correct and ready for Usability  Responsible Party Data Analyst + Ops Manager Interdependencies The Ops Manager has completed the walkthrough  Directions After the ...

Purpose Need to purchase the study to use Vantage Space for the Usability Study. Responsible Party Data Analyst Interdependencies Usability dates have been confirmed, Vantage Space has been prepped, the Ops manager has completed the floorplan walkthrough,...

Purpose At DORIS, our standard practice is to recruit contract research assistants (RAs) to conduct usability studies. Ideally, we prioritize sourcing RAs from our contractor pool. However, in cases where this isn't feasible, we engage local temp agencies. R...

Purpose For each project, a usability orientation presentation and packet are created. These materials give RAs an overview of who DORIS is, the organization being studied, what is expected of them onsite, what a usability study is, and how to use Vantage Spa...

Purpose Give RAs an overview of who DORIS is, the organization being studied, what is expected of them onsite, what a usability study is, and how to use Vantage Space. Responsible Party Operations Manager and/or Data Analyst Interdependencies RAs have bee...

Purpose Collect quantitive space use data Responsible Party Contractors and/or DORIS corporate employees tasked with doing the usability study  Interdependencies The RA orientation meeting has been conducted.  Directions Start of Day Checklist: D...

Purpose Ensure RAs are showing up and syncing their tours  Responsible Party Operations Manager Interdependencies The usability study has started.  Directions The operations manager will go to Vantage Space to check the previous day's tours to ensure ...