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Purpose Storyboards convey an idea by illustrating how people interact. They employ storytelling techniques to explain a solution. This method is useful when solutions hinge on user behaviors. Qualities Mode of Inquiry: Divergent Common Usage: Solutio...

Purpose Prepare participants to create a prototype of their solution idea Qualities Mode of Inquiry: Divergent Common Usage: Solution Seeking Depth of Understanding Gained: Deep Participant Engagement: Synchronous   Researcher Engagement: 1:Many Se...

Purpose Understand how participants want a physical solution to look and function. Qualities Mode of Inquiry: Divergent Common Usage: Solution Seeking Depth of Understanding Gained: Deep Participant Engagement: Synchronous, Asynchronous   Researcher...

Purpose Understand how participants want a solution to look and function. Note: A mood board is a collage of images, video frames, patterns, or text that conveys a certain feeling at a glance. Qualities Mode of Inquiry: Divergent Common Usage: Solutio...

Purpose Understand the current state or future state of how an individual (customer, employee, etc) experiences a process.  This method is useful when researching in a customer experience context. Qualities Mode of Inquiry: Convergent (Sensemaking) Co...

Purpose Explore participants' opinions, attitudes, and perceptions on the topic through group interaction. Qualities Mode of Inquiry: Divergent Common Usage: Challenge Seeking Depth of Understanding Gained: Deep Participant Engagement: Synchronous   ...

Purpose Narrow down a large number of ideas by allowing individuals to explain their preferences. Qualities Mode of Inquiry: Convergent Common Usage: Solution Seeking Depth of Understanding Gained: Shallow Participant Engagement: Synchronous   Resea...

Purpose: Get into a generative mode  Feel what it’s like to be in a negative and then a positive brainstorming environment  Practice building off the ideas of others Participants: Groups of any sizeSupplies: None How to lead it: Get the group into ...

Purpose: Get into a generative mode Participants: Solo or groups of any sizeSupplies: A pen and a piece of paper (per person) with 30 blank circles on it of approximately the same size. How to lead it: Give each participant one 30 Circles sheet of ...

Purpose: Start thinking about what makes a physical environment desirable Practice generating ideas Participants: Solo or groups of any sizeSupplies: A pen and a piece of paper (per person). How to lead it: Give each participant one sheet of paper...

Purpose: Explore personal preferences Illustrate the diversity of preferences in the group Participants: Groups of any sizeSupplies: Number paddles (or determine a way for people to indicate 1 or 2 without paddles) How to lead it: Give each partic...

Purpose To keep the Ops Team aware of current data collection methods. Responsible Party Lead Project Strategist Interdependencies This can happen any time after the phase has concluded. Directions Reflect on the methods used in this phase. If any ar...

Purpose Collect participant perspectives on a given topic. This method is useful when you can't convene participants synchronously and have access to a place where participants regularly spend time. Qualities Mode of Inquiry: Divergent Common Usage: S...

Purpose Make sure we don't miss a step when onboarding Responsible Party Office Manager Interdependencies Owner(s) tell the DORIS team that the new hire has accepted the offer and signed a contract. Directions Open the Master Onboarding Schedule...

Purpose  Ensure that data collection is appropriately aligned with the research questions and participants. Responsible Party Lead Project Strategist, Project Strategist Interdependencies The research questions have been established and gated. Direct...

Purpose Ensure there is enough time for reviews and making. Responsible Party Content Writer Interdependencies The writing and production schedule for the document is established. Directions Find a 2-4 hour block on the VP of Operations's calendar...