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1:: Project Launch
This phase begins after the project has been sold. Its purpose is to set the strategy and logistics for the project.
Ops in a Box
Ops in a Box aims to guarantee the execution of high-quality research and assessment projects.DORIS employees and contractors should follow these guidelines to maintain consistency and transparency.
New Page
Style Guides
Brand and Writing style guides.
2 :: Project Orientation
In this phase, the project participants are introduced to DORIS, the project, and how they will engage with us.
Tech and Tools
How To guides for Microsoft Teams and MAXQDA
3 :: Challenge Seeking
This phase examines the current state of the organization or problem space. It includes all of the data collection methods that aim to uncover current challenges.
Adobe InDesign
DORIS uses Adobe InDesign for all our deliverables. Everyone at DORIS should know how to do basic editing and exporting in InDesign.
4 :: Challenge Defining
In Challenge Defining, DORIS synthesizes all the data gathered in Challenge Seeking. Problems or opportunities are presented as challenges, actionable, specific statements that the client can address. Client leadership prioritizes which challenges they want to...
Research Frameworks + Methods
This shelf includes the research methods, theory, and philosophy each DORIS project is rooted in.
5 :: Solution Seeking
Challenge statements spur facilitated sessions where stakeholders generate many solutions using divergent thinking methods. Then, stakeholders converge or narrow down to top ideas and build low-fidelity models of those ideas. Participants share their models, h...
IRENE
Internal Resources for Employees, Neatly Explained
Internal Prep
All internal preparation required to set up the project
7 :: Project Conclusion
This step begins with scheduling a post-project reflection meeting and ends with creating project takeaways.
Participant Communications
Communications begin with 2 :: Project Orientation and continue through to the end
Sales in a Sack
All about how to sell DORIS
6 :: Solution Defining
In Solution Defining, DORIS synthesizes all the data gathered in Solution Seeking into criteria for solutions that leaders may implement in the future. DORIS presents the solution criteria in a document that compiles all of the findings throughout the research...
Execute
Conduct the first project team meeting. This meeting is the opportunity for any team members who did not attend the Sales-to-Project Handoff to receive a briefing on the project and their roles. The Operations Manager schedules the meeting and conducts it a...
0 :: Using this Resource
This book contains a general overview of how to use Ops in a Box.
Start + Plan
Start Conduct Sales to Project Team Handoff meeting The Sales to Project Team Handoff meeting is the official start of a DORIS project for the Ops team. In this meeting, the person who sold the project will give information about the client and proposal to t...