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Debrief DORIS team Following the meeting, the Ops Lead updates the team on how it went and the outcomes.  Post the debrief on Slack. Paste the debrief into the Project Charter. Debrief Protocol Project:Meeting:  What went well? What didn’t go ...

Synthesize data Conduct individual synthesis Synthesis must be external. Use Mural, a whiteboard, paper, etc. Address these questions: What seems like the biggest challenge? What are some other top challenges people experience? How do the challenges ...

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Conduct Analysis Strategy Meeting This meeting initiates the analysis/synthesis part of the DORIS process The purpose of the meeting is to define: Timeline: How long, and how many hours we have to complete analysis. Roles: Who will do what portions of the...

Synthesize data Conduct individual synthesis Synthesis must be external. Use Mural, a whiteboard, paper, etc. Address these questions: Is there an overarching theme to people's solutions? What seems like the most prominent challenge the solutions addr...

Trigger: After Kickoff Meeting(s) occur Purpose Invite leaders or stakeholders to sign up for a kickoff, and to invite stakeholders to participate in interviews. Resonsible Ops Manager (or Ops Support) Interdependencies For Kickoff: Kickoff logistics h...

Trigger: If not everyone has signed up a couple days after interviews have started Purpose Gently nudge stakeholders to sign up for interviews before their time runs out. Responsible Party Ops Manager (or Ops Support) Interdependencies Day 2 of interview...

Trigger: Thursday before usability study starts Purpose Alert stakeholders that we will be onsite observing how space is used. Responsible Ops Manager (or Ops Support) Interdependencies Usability study is finalized (i.e. RA assignments, dates, locations)...

Trigger: Friday on first week of usability  Purpose Remind stakeholders that DORIS will be observing how their space is used. Responsible Ops Manager (or Ops Support) Interdependencies Usability announcement comm has been sent and it is the Friday before...

Trigger: Day survey launches Purpose To invite stakeholders to take our short survey to collect quantative data. Responsibility Ops Manager (or Ops Support) Interdependencies It's the first day of the survey period, and the survey is active. Directions ...

Trigger: Not everyone has taken the survey after 3 days  Purpose Send a reminder for stakeholders to sign up for interviews and fill in a survey.  Responsibility Ops Manager (or Ops Support) Interdependencies Survey is active and survey invitation comm h...

Trigger: Data collection has finished and workshops date/time/location has been confirmed by liaison Purpose Thank stakeholders for participating in the interviews and surveys, and to invite them to participate in Phase 2 data collection, Solutioning.  Resp...

Trigger: People haven't signed up for Session before the only one happening OR after the first day they're conducted for projects with multiple.  Purpose Remind stakeholders to sign up for the solutioning session or 1:1 interview. Responsbility Ops Manager...

Trigger: After Solutioning Sessions get wrapped up and get data from Workshop Facilitator  Note This isn't a comm that we are sending anymore. Instead, we are encouraging leaders to communicate any outcomes from the study directly to their people.   From: ...

Trigger: When the Research Findings document goes into making Note This isn't a comm that we are sending anymore. Instead, we are encouraging leaders to communicate any outcomes from the study directly to their people.   From: DORIS ResearchSubject: Thank ...

After the Solutioning Session logistics have been confirmed, the Research Associate will send out the following email to participants: Send Email: 08 Data Collection Thank You / Solutioning Session(s) Sign Up

After Solutioning Sessions get wrapped up and get data from Workshop Facilitator:  Send email: 10 Solutioning Session Thank you 

What to Expect in a Solution Defining Meeting Each attendee receives a printed copy of the research report.  DORIS presents the solution criteria and how they relate to challenges.  Leadership engages in a conversation about what they heard and how they w...