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Accessibility and Inclusivity

Writing Guide

Inclusive Language Use people-first or identity-respecting language (“people with disabilities,” “residents who speak Spanish as their first language,” “older adults,” “remote-first employees”). Avoid assumptions about family structure, gender, relig...

The DORIS Brand

Misc

Annual Toggl Plan v Actuals Report

Misc

Purpose This SOP outlines the procedures for creating and maintaining the annual Toggl Report, which tracks time and costs across all DORIS Research projects. The report compares planned hours to actual hours worked, calculates project costs, and provides pha...

Ops Logistics Calendar & Task List

Misc

Purpose This SOP provides step-by-step instructions for creating and maintaining the 6 - Ops Logistics and 6 - Ops Task List tabs in the DORIS Research project management workbook. These tabs serve as the operational backbone for tracking project timelines, t...

New Page

Marketing

Brand Foundation

The DORIS Brand

Our Why (Purpose) To be the voice of the people who matter, so the people most affected by decisions shape what comes next. Mission Helping the doers do better for those they lead.  Business statement DORIS is in the business of Human Ecology, studying ho...

Audience

The DORIS Brand

Primary segments DORIS serves mid‑ to large‑scale, mission‑driven organizations navigating complex people decisions. By sector and size Public sector: city and county governments, state and select federal agencies, transit authorities (airports, bus, mu...

Voice and Tone

The DORIS Brand

Voice We speak in clear, everyday language that starts with people—leaders, employees, and communities—and the real futures they are trying to create together. We turn messy, misaligned priorities into shared language, sharp insights, and practical next steps...

Review the interview/survey protocol document for ease of use

3 :: Challenge Seeking

Purpose To ensure the interview and survey questions are conversational and easily understood by interviewers and participants. Responsible Party Project Lead Interdependencies The protocols have been written and gate-checked by designated parties.  Dire...

PSAM - Prep Email

Step Into DORIS Sales PSAMs

Goal The purpose of this email is to align and prepare the executive point of contact for the meeting and their role in it. Specifically, the fuzzy situation statement, ensuring they agree that is the general problem space, and it is worded for the PSAM leade...