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Our Why (Purpose) To be the voice of the people who matter, so the people most affected by decisions shape what comes next. Mission Helping the doers do better for those they lead.  Business statement DORIS is in the business of Human Ecology, studying ho...

Primary segments DORIS serves mid‑ to large‑scale, mission‑driven organizations navigating complex people decisions. By sector and size Public sector: city and county governments, state and select federal agencies, transit authorities (airports, bus, mu...

Voice We speak in clear, everyday language that starts with people—leaders, employees, and communities—and the real futures they are trying to create together. We turn messy, misaligned priorities into shared language, sharp insights, and practical next steps...

Purpose To ensure the interview and survey questions are conversational and easily understood by interviewers and participants. Responsible Party Project Lead Interdependencies The protocols have been written and gate-checked by designated parties.  Dire...

Goal The purpose of this email is to align and prepare the executive point of contact for the meeting and their role in it. Specifically, the fuzzy situation statement, ensuring they agree that is the general problem space, and it is worded for the PSAM leade...

How do we know how this is completed? Business Development Files in Box & Drive:  Consistent in Naming Process has been documented All staff knows the process and where to find it.  Why this Important: Efficiency for finding information File organization is cu...

What physical copies of printed reports are kept?  Redacted Documents  Considered Sales tools Ok to keep multiple copies (to hand to clients)  Anything in the old style (Green cover, landscape) is trash Non-Redacted Documents Keep as reference documents...

"Name of Company" If initials are used as a nickname, it will be "Full Name of Company (Initials)" Example "St. Richards Episcopal School (SRES)" If the company is only known by letters, that is the top level (i.e. ACES, ADVISA, CNO)  If it's a city, "City of...

At DORIS, you can lead from any position. Lead with Listening (Empathy, communication, and showing up for one another) Leading with listening before leading with answers Makes time for people — are there for each other Communicates clearly and delegates...

At DORIS, accountability is not merely top-down and hierarchical. We hold each other accountable across teams/departments, up and down the org chart. Below is what it looks like and how you can actively practice it at DORIS. Clear ownership and follow-through ...