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Phase 3: Cross-references + Review
Prep for Interviews
DORIS researchers conduct one-on-one interviews with stakeholders. The interviews aim to gather in-depth qualitative data about what is and isn’t working in the workplace today. In a research project, the interview protocol is customized based on the project b...
How to Mailmerge
Facilitate Solution Sessions
Deliverable [Insight Report]
Usability Study
The Usability Study is an opportunity to collect in-depth quantitative data about the workplace and its use today. DORIS looks for overarching patterns about when, where, and how people use their current workplace. DORIS collects data on the general activities...
Leadership Meeting [Solution Defining]
Start + Plan
DORIS facilitates stakeholders in creative problem solving, responding directly to the challenges identifed in Challenge Defining. The Solutioning Workshop (a.k.a. Solution-Defining Workshop, Idea Generating & Rapid Prototyping Workshop, Solutioning Session, e...
Execute
Onsite Facilitation Arrive to the location of the workshop at least 30 minutes in advance to set up the space. Set up: The best arrangement for the workshop is separate tables with space to walk around. A large conference room table could work as long as...
Challenge Defining Document
The Challenge Defining document provides detailed information on how the workplace is used today and what challenges employees face. Start Create document outline from synthesis Plan Draft Challenge Defining content Review + approve Challenge Defining con...
Interviews
Data Analysis + Synthesis
Start Create analysis/synthesis schedule + strategy The Project Lead determines the analysis strategy and shares it via email or Slack with the team Larger projects may require an Analysis Strategy meeting to align goals and delegate tasks Who is doing...
Leadership Meeting
In the Challenge Defining Meeting, the DORIS team presents the data to leadership and facilitates them through strategy for the second half of the project. What to expect in a Challenge Defining Meeting Each attendee receives a printed copy of the Challe...
Execute
Conduct Interviews - Virtually Virtual interview is the standard method at DORIS. These interviews should take up to 30 minutes and are scheduled back to back. A typical shift could have up to 10 interviews with two scheduled breaks built in. Interview Proce...
InterDebrief
Interview Debrief Process The purpose of the interview debrief is to glean as much knowledge as possible from the interviewers who have the first hand experience and knowledge. The Ops Manager coordinates a meeting time with the Project Lead or Project Str...
Rapid Prototyping
A variety of methods can be classified as "rapid prototyping." At DORIS, we frequently use storyboards, building a model, and digital mood boards. 22 Creative Ways to Prototype in Design Thinking
Prep for Analysis
Conduct Analysis Strategy Meeting This meeting initiates the analysis/synthesis part of the DORIS process The purpose of the meeting is to define: Timeline: How long, and how many hours we have to complete analysis. Roles: Who will do what portions of the...
Warm-Ups
Warm-up activities activities help people switch from being distracted to concentrating on what’s coming up, making it easier for everyone to get involved and participate actively. They can also help get participants into the desired mindset for the session.