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Send Interview Sign Up Reminder (repeat as needed)
Purpose Remind stakeholders to sign up for interviews. Responsible Party Research Associate, Data Analyst, Ops Manager Interdependencies 1st: Interviews started two days ago, and not everyone signed up. 2nd: Two days before final interview date if p...
Team Cloud
MAXQDA is a single-user program that does not allow several people to access the same project file simultaneously. With TeamCloud, multiple users can work on local copies of a MAXQDA project file on their individual computers simultaneously. Using TeamCloud, t...
Getting Started with MAXQDA
MAXQDA is "on-premise software" installed locally on each user's computer. Each person who uses MAXQDA needs a license and will install the software on their computer. Speak to the Operations Manager about getting a license for MAXQDA. MAXQDA has a robust he...
Useful MAXQDA functions
Smart Coding Tool The Smart Coding Tool is designed for working with coded text segments and is very well suited to performing the following tasks: Getting an overview of the contents coded with a code, Reviewing and, if necessary, changing relevant codes...
Project Alignment Meeting (PAM)
Some projects begin without a PSAM (Pre-Sale Alignment Meeting). However, an Alignment Meeting is still required to set the strategy for the project. In these cases, follow these steps: Schedule Alignment Meeting Prepare agenda and materials for meeting Con...
Send Usability Announcement Comm
Purpose Let employees know why someone is walking around their workspace. Responsible Party Data Analyst Interdependencies RAs have been hired, and the Usability Schedule has been set. Directions The Data Analyst uses the template email language and...
Send Usability Announcement Reminder Comm
Purpose Remind people there will be RAs walking through the building. Responsible Party Data Analyst Interdependencies It's Thursday in the first week of Usability. Directions The Data Analyst uses the template email language and updates it with p...
Send Solution Session Sign Up Reminder (repeat as needed)
Purpose Remind participants to sign up for a Solutioning Session Responsible Party Data Analyst Interdependencies 1st: The initial comm went out a week ago, and not everyone has signed up2nd: There are only a handful of people signed up for the remaining ...
Create Interviewer Packet
Purpose To provide interviewers with a single, easy-to-use reference for each client project. The Project Overview document consolidates links, context, and guidance in one place, ensuring consistency, clarity, and readiness before interviews begin. Responsi...
Determine if Interviewers will be contractors or internal
Purpose Decide who will be doing the interviews + inform them. Responsible Party Ops Manager Interdependencies Interview logistics have been confirmed with client liaison Directions Check Projected Ops Project hours in Ops Logistics (bottom of c...
About Interviews
Interviews are a versatile tool for gaining in-depth, people-centered insights in research. We think interviews are more effective than surveys. At DORIS, we conduct interviews to better understand the needs, behaviors, motivations, and challenges of the peo...
Interview Framework
While each project will have a unique interview protocol, all interviews should adhere to a similar framework. This helps ensure consistent quality of data across all our research projects. This framework follows a natural conversation flow while ensuring co...
Research Principles
DORIS conducts research following participatory action research methodology. Action research aims to develop practical and relevant solutions to identified problems and opportunities. Action research is an established methodology in the social sciences and, in...
High-level Process Overview
The DORIS research process is grounded in design thinking, a people-centered approach to problem-solving. Design Thinking is a framework that emphasizes empathy, creativity, collaboration, iteration, and actionable solutions. The DORIS process can be mapped ...
Interview Framework Example
Survey Framework
Since surveys are closely related to interviews, the substantive questions fit into the Interview Framework. A survey does not need to include items from every piece of the framework. The content and purpose of the introduction and conclusion for research sur...
Solutioning Session Framework
A DORIS solutioning session is a collection of methods that most commonly adhere to this framework: 1. Welcome Objective: Set the tone, introduce the session, and ensure everyone feels comfortable and included. Activities: Brief introduction...
Usability Study
Purpose The Usability Study is an opportunity to collect in-depth quantitative data about the workplace and its use today. Qualities Mode of Inquiry: Convergent Common Usage: Challenge Seeking Depth of Understanding Gained: Deep Participant Engagem...
01 - 05 Launch Comm covers KO through usability annoucement
Template Language Subject: Upcoming workplace research with DORIS To: Everyone From: Client Hello, We’re excited to announce a collaboration with DORIS, a human ecology research firm, to explore how we can create a hybrid work environment that feels w...
AAA Template Method Name
Purpose Understand how participants organize information This method is useful when time is short for each participant and you have some understanding of existing challenges or problem space. Qualities Mode of Inquiry: Convergent (Sensemaking) Common...