Review the interview/survey protocol document for ease of use

Purpose

To ensure the interview and survey questions are conversational and easily understood by interviewers and participants.

Responsible Party

Project Lead

Interdependencies

The protocols have been written and gate-checked by designated parties. 

Directions

1. Identify someone who is not on the Ops Team to review protocols.
2.  Ask the reviewer to read the protocols and answer these questions, making notes or comments when they encounter an issue.

   • Are the questions worded in plain, everyday language (not overly formal or academic)?

   • Do questions sound like something someone would actually say in conversation?

   • Are any long or complex questions broken into shorter, simpler ones?

   • Does the wording avoid jargon or technical terms unless absolutely necessary?

Resources

n/a