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Prepare Interview Data
Purpose Preparing the data for analysis in MAXQDA Responsible Party Project Lead Interdependencies Interviews have concluded + data has been downloaded from Question Pro and cleaned Directions For MAXQDA analysis: Open CLEANED data set (if there is ...
Prepare Survey Data
Purpose Prepares data for analysis Responsible Party Project Lead Interdependencies Survey data collection is complete Directions Download the data from Qualtrics Exporting Data from Surveys in Qualtrics 1. Navigate to Qualtrics 2. Click the proje...
Prepare Usability data
Purpose Prepares data collected from usability study for analysis Responsible Party VP Ops, Research Associate, or Data Scientist/Analyst Interdependencies The usability study has concluded and all data is synced/uploaded. Directions Step 1 - Download D...
MAXQDA Analysis (Qual)
Purpose Identify themes and patterns in experience through organizing, coding, sorting, and filtering data from challenge-seeking methods. MAXQDA is used for analysis in projects with more than 25 participants and/or when the differences between participant t...
Survey Analysis (Quant)
Purpose Identify quantitative insights from participant responses. Responsible Party Project Strategist Interdependencies Prepare Survey Data is complete. Directions Analyze importance/performance data: Calculate the average answer for each questio...
Google Sheets analysis (Qual)
Purpose The purpose of qualitative analysis in a DORIS research project is to identify themes and patterns in experience through organizing, coding, and sorting/filtering data from stakeholder interviews. Responsible Party Project Strategist, Research Assoc...
Group Synthesis
Purpose Create alignment on emergent findings and identify where we need to dig deeper into the data for nuance. Responsible Party Everyone who analyzed the data Interdependencies Individual synthesis has occurred. Directions The Ops Manager schedule...
Create Challenge Defining Outline (Research Project)
Purpose Creates the structure and overarching themes with supporting details that will make up the Challenge Defining document. Responsible Party Project Strategist Interdependencies The group synthesis meeting has occurred Directions Open Challenge ...
Draft Challenge Defining Content
Purpose To create content for the Challenge Defining document Responsible Party Research Associate, VP of Ops, Project Strategist Interdependencies The synthesis meeting is completed and the outline is approved. Directions Add a content gate check ...
Review + approve Challenge Defining content before making
Purpose Ensure the content reflects the group synthesis outcomes/outline with adequate qualitative and quantitative supporting data. Check that the document is clear, concise, and free of grammatical errors. Responsible Party Project Strategist, VP of Ops,...
Make Challenge Defining Document
Purpose Make document in Indesign for client Responsible Party Project Strategist Interdependencies The content has been draft and approved by project lead Directions Follow instructions in Creating Research Documents Resources Challenge Definin...
Review and Approve Document
Purpose To ensure the visual brand standards are met and free of grammatical errors. Responsible Party Research Associate, VP of Ops Interdependencies The document has been made Directions Respond to maker comments Check for pink text (missing ...
Send Challenge Defining Document to Liaison
Purpose Send Challenge Defining document to client liaison so leaders can review the content before the Challenge Defining meeting. Responsible Party Project Lead, VP of Ops Interdependencies The designed document has undergone a round of edits and DORIS ...
Confirm Challenge Defining meeting logistics
Purpose Schedule and confirm CD meeting logistics. Responsible Party Ops Manager Interdependencies The project timeline is set, and Challenge Seeking data collection has concluded. Directions The Operations Manager coordinates with the client ...
Create a Meeting Protocol
Purpose Create a meeting agenda. Responsible Party Ops Lead Interdependencies The Challenge Defining content is finalized and approved. Directions Fill in the meeting agenda template (below) with project-specific information. Resources Challen...
Create materials for the CD meeting
Purpose Support leaders' prioritization of challenges. Responsible Party Project Lead Interdependencies The Challenge Defining document has been finalized and approved, and meeting logistics have been confirmed. Directions Meet with the VP of Operat...
Pack materials for the meeting
Purpose Gather tools and supplies to take to the meeting. Responsible Party Project Strategist or VP of Ops and Administrative Assistant Interdependencies The tools and agendas have been created and physical copies of the CD document have been printed a...
Print and Bind Challenge Defining Document
Purpose Create physical + bound copies of a research document. Responsible Party Administrative Assistant or Research Associate Interdependencies The document has been finalized and the meeting logistics have been confirmed. Directions Printing at D...
Send Challenge Defining document to liaison to distribute prior to Leadership Meeting
Purpose Client leadership can review the document before the Challenge Defining meeting. Responsible Party Ops Manager Interdependencies Meeting logistics have been confirmed and the document is finalized Directions The body of the email should be si...
Conduct Challenge Defining Meeting
Purpose The primary outcome of the Leadership Meeting is the selection of the challenges to bring back to participants during Solution Seeking. After presenting the findings, the Ops Lead facilitates the client leadership through assigning each challenge to...