Conduct RA orientation

Purpose

Give RAs an overview of who DORIS is, the organization being studied, what is expected of them onsite, what a usability study is, and how to use Vantage Space.

Responsible Party

Operations Manager and/or Data Analyst

Interdependencies

RAs have been assigned to spaces in Vantage Space and the RA materials have been created. 

Directions

Orientation consists of two parts:

1. A virtual Zoom meeting covering DORIS history, job expectations, and guidance on using the Vantage Space app.
2. On-site training involving familiarization with the space and data collection techniques.

Process:

1. The Operations Manager schedules and invites RAs to orientation meetings.
2. Research Associate prepares training materials. 
3. Either the Operations Manager or Research Associate conducts the virtual meeting, following the presentation outline and allowing introductions.
4. A follow-up email with the electronic Training Manual and Vantage Space login information is sent.
5. The Operations Manager will collect the physical training manual and DORIS name tags, and print the floor plans for the onsite training.
6. During the walk-through, distribute the printed Training Manual, ensure Vantage Space access, conduct a trial study, and clarify roles for all RAs.

Resources

The templates for both the Presentation and Packet are found in Box under the Data Collection > Usability subfolder 

Opening the usability training files