Execute

Conduct Interviews - Virtually

Virtual interview is the standard method at DORIS. These interviews should take up to 30 minutes and are scheduled back to back. A typical shift could have up to 10 interviews with two scheduled breaks built in.

Interview Process:

Day of: start up process:

1. Open Interviewer Packet and Master list
2. Log into Zoom account (as stated on the master list)
3. Ensure links are working and communicate to DORIS lead if they are not 

Before Interview:

1. Open the Zoom meeting for scheduled participant and open the qualtrics link (their personal link)
2. Arrive for the call a few minutes early

During the Interview:

• Smile, be friendly
• Follow the qualtrics protocol
• Prompt naturally.

After Interview:

• Make sure you SAVE the survey by clicking the last arrow. You will know it is saved when you get the message, "thank you, your response has been recorded." It is now safe to close the tab.
• Track the completion of the interview by selecting the checkbox next to the participants name on the Master list
  • If the interview was a NO SHOW, highlight the check box cell and make it bright red.

End of Day Checklist:

• Check for any surveys with un-recorded responses. 
• Update the Master list with all new information from the day
  • Completed interviews
  • No Shows
• Communicate any weirdness to the Project Lead

In-person Interview protocol

In-person interviews are best conduced in a quiet and confidential location that feels comfortable for participants. 

Prepared checklist:

• Time and Date = confirmed
• Client is expecting interviewer and has their contact info
• Interviewer knows who at the organization they can contact, in the case of questions
• Tools are prepped
• Arrive to location at least 15 minutes early to set up

Set up:

• Ensure that the room has a door that shuts
• Ensure that the room is big enough that 2 people won't be a crowd
• Plug in laptop and open up the Master list
• Open the qualtrics link for the first interview