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2 :: Project Orientation

Assessment

Confirm Kickoff Meeting logistics Prepare protocol and materials for Kickoff Meetings Conduct Kickoff Meeting  Update Internal Project Team  Update participant attendance Send Kickoff Follow Up Email 

Creating a Google mailmerge

Participant Communications How to Mailmerge

Purpose Sending participant communications.  Responsible Party Data Analyst Interdependencies We have received the client's Participant List Directions Create a mailmerge sheet from the templates gallery, house in 0 - Project communications folder in ...

Sending Mailmerge

Participant Communications How to Mailmerge

Purpose Communicate with participants Responsible Party Data Analyst Interdependencies The email text has been approved by the client.  Directions Create a mailmerge email draft  Change the "From" line to @doris email account  Pull in the tags from ...

Usability Analysis

4 :: Challenge Defining Data Analysis

Purpose Provide client info about how frequently spaces are used, and how they are used.  Responsible Party VP of Ops or Research Associate Interdependencies The usability study has been completed + the data has been downloaded + cleaned.  Directions ...

3 :: Challenge Seeking

Assessment

Conduct strategy meeting with project team Review the Interview/Survey Protocol document Link Calendly to participant list  Interview Prep + Execution  Confirm interview dates + create interview schedule  Determine how participants will sign up and pa...

4 :: Challenge Defining

Assessment

Data Prep Prepare Interview Data Prepare Survey Data  Data Analysis  Google Sheets analysis (Qual)  MAXQDA Analysis (Qual)  Excel Survey Analysis (Quant)  Create Initial Insight Document  Conduct individual synthesis  Group Synthesis  ...

5 :: Solution Seeking

Assessment

Confirm Logistics for Solutioning Workshop  Send Solutioning Session Sign Up Comm Send Solutioning Session Sign Up Reminder Comm Prepare Tools + Supplies for Solutioning Session Facilitate Solutioning Sessions  Facilitate Onsite Solutioning Session F...

6 :: Solution Defining

Assessment

Conduct Solution Analysis Strategy Meeting Prepare session data Execute Qualitative Analysis Conduct individual synthesis  Conduct Group Synthesis Meeting Create/use Insight Report outline started after challenge seeking Write Solutioning Content  Rev...

7 :: Project Conclusion

Assessment

Conduct Project-to-Sales Handoff Send final Thank you comm Clean out and archive Box + Drive folders Add Project Data to Data Warehouse Prep for Post-Project reflection meeting with DORIS team Schedule Quarterly Post-Project reflection meeting with DOR...

Editing Interview Content

3 :: Challenge Seeking Interviews

Purpose To ensure the interview is error-free and the display logic works correctly (if applicable)  Responsible Party Research Associate, Data Analyst and Project Strategist Interdependencies The interview has been programmed into QuestionPro. Direc...

Create interview links + add to the Participant List

3 :: Challenge Seeking Interviews

Purpose Create a personalized link for each participant so their variables are embedded in the survey, making it look more personal for the participant and so we do not have to enter variables on the backend during data analysis.  Responsible Party Ops Mana...

Ops Manager
Research Associate

Send Project Launch Comm content to client liaison

1:: Project Launch

Navigate to the Project Launch Comm for the SOP and template language. 

Send Interview Sign Up Reminder (repeat as needed)

3 :: Challenge Seeking Interviews

Purpose Remind stakeholders to sign up for interviews. Responsible Party Research Associate, Data Analyst, Ops Manager  Interdependencies 1st: Interviews started two days ago, and not everyone signed up.   2nd: Two days before final interview date if p...

Data Analyst

Team Cloud

MAXQDA

MAXQDA is a single-user program that does not allow several people to access the same project file simultaneously. With TeamCloud, multiple users can work on local copies of a MAXQDA project file on their individual computers simultaneously. Using TeamCloud, t...

Getting Started with MAXQDA

MAXQDA

MAXQDA is "on-premise software" installed locally on each user's computer. Each person who uses MAXQDA needs a license and will install the software on their computer. Speak to the Operations Manager about getting a license for MAXQDA. MAXQDA has a robust he...

Useful MAXQDA functions

MAXQDA

Smart Coding Tool The Smart Coding Tool is designed for working with coded text segments and is very well suited to performing the following tasks: Getting an overview of the contents coded with a code, Reviewing and, if necessary, changing relevant codes...

Project Alignment Meeting (PAM)

1:: Project Launch

Some projects begin without a PSAM (Pre-Sale Alignment Meeting). However, an Alignment Meeting is still required to set the strategy for the project. In these cases, follow these steps: Schedule Alignment Meeting Prepare agenda and materials for meeting Con...

Send Usability Announcement Comm

3 :: Challenge Seeking Usability

Purpose Let employees know why someone is walking around their workspace.  Responsible Party Data Analyst Interdependencies It's the Tuesday before Usability starts. RAs have been hired, and the Usability Schedule has been set.  Directions The Data An...

Data Analyst
Ops Manager

Send Usability Announcement Reminder Comm

3 :: Challenge Seeking Usability

Purpose Remind people there will be RAs walking through the building.  Responsible Party Data Analyst  Interdependencies It's the Thursday in the first week of Usability.   Directions The Data Analyst uses the template email language and updates with ...

Data Analyst
Ops Manager

Send Solution Session Sign Up Reminder (repeat as needed)

5 :: Solution Seeking

Purpose Remind participants to sign up for a Solutioning Session Responsible Party Data Analyst Interdependencies 1st: The initial comm went out a week ago, and not everyone has signed up2nd: There are only a handful of people signed up for the remaining ...

Data Analyst
Ops Manager