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Purpose Put all the info interviewers need in one place.  Responsible Party Data Analyst Interdependencies The Calendly, interview, survey, and meeting links (either Zoom or Teams) have been created.  Directions In 3 - Challenge Seeking, create new su...

Purpose Decide who will be doing the interviews + inform them.   Responsible Party Ops Manager Interdependencies Interview logistics have been confirmed with client liaison Directions Check Projected Ops Project hours in Ops Logistics (bottom of c...

Interviews are a versatile tool for gaining in-depth, people-centered insights in research. We think interviews are more effective than surveys. At DORIS, we conduct interviews to better understand the needs, behaviors, motivations, and challenges of the peo...

While each project will have a unique interview protocol, all interviews should adhere to a similar framework. This helps ensure consistent quality of data across all our research projects.  This framework follows a natural conversation flow while ensuring co...

DORIS conducts research following participatory action research methodology. Action research aims to develop practical and relevant solutions to identified problems and opportunities. Action research is an established methodology in the social sciences and, in...

The DORIS research process is grounded in design thinking, a people-centered approach to problem-solving. Design Thinking is a framework that emphasizes empathy, creativity, collaboration, iteration, and actionable solutions.  The DORIS process can be mapped ...

Since surveys are closely related to interviews, the substantive questions fit into the Interview Framework. A survey does not need to include items from every piece of the framework. The content and purpose of the introduction and conclusion for research sur...

A DORIS solutioning session is a collection of methods that most commonly adhere to this framework: 1. Welcome  Objective: Set the tone, introduce the session, and ensure everyone feels comfortable and included. Activities: Brief introduction...

Purpose The Usability Study is an opportunity to collect in-depth quantitative data about the workplace and its use today.  Qualities Mode of Inquiry: Convergent  Common Usage: Challenge Seeking Depth of Understanding Gained: Deep Participant Engagem...

Template Language  Subject: Upcoming workplace research with DORIS  To: Everyone  From: Client  Hello, We’re excited to announce a collaboration with DORIS, a human ecology research firm, to explore how we can create a hybrid work environment that feels w...

Purpose Understand how participants organize information This method is useful when time is short for each participant and you have some understanding of existing challenges or problem space.  Qualities Mode of Inquiry: Convergent (Sensemaking) Common...

Qualities Mode of Inquiry Divergent Common Usage Project Orientation / Kickoff Meetings Depth of Understanding Gained Shallow Participant Engagement Synchronous/Asynchronous Researcher Engagement  1:Many Setting In-person / Hybrid / Remote Duration ...

Purpose Uncover insights into a team or organization's culture Qualities Mode of Inquiry: Divergent Common Usage: Workshop Depth of Understanding Gained: Shallow Participant Engagement: Synchronous or Asynchronous     Researcher Engagement: 1:Many o...

Purpose Understand how participants organize information This method is useful when time is short for each participant and you have some understanding of existing challenges or problem space.  Qualities Mode of Inquiry: Convergent (Sensemaking) Common...

Purpose Prompt participants to generate a large number of ideas  This method requires some research to be completed in advance in order to frame the questions effectively. Qualities Mode of Inquiry: Divergent Common Usage: Solution Seeking Depth of U...

Purpose Prioritize ideas or make decisions on which are desirable Qualities Mode of Inquiry: Convergent Common Usage: Solution Seeking Depth of Understanding Gained: Shallow Participant Engagement: Synchronous   Researcher Engagement: 1:many Settin...

Purpose Storyboards convey an idea by illustrating how people interact. They employ storytelling techniques to explain a solution. This method is useful when solutions hinge on user behaviors. Qualities Mode of Inquiry: Divergent Common Usage: Solutio...

Purpose Prepare participants to create a prototype of their solution idea Qualities Mode of Inquiry: Divergent Common Usage: Solution Seeking Depth of Understanding Gained: Deep Participant Engagement: Synchronous   Researcher Engagement: 1:Many Se...

Purpose Understand how participants want a physical solution to look and function. Qualities Mode of Inquiry: Divergent Common Usage: Solution Seeking Depth of Understanding Gained: Deep Participant Engagement: Synchronous, Asynchronous   Researcher...